Privacy Policy

1. Data We Collect

We only collect information necessary to manage your reservation and provide a smooth, high-quality experience.

• Booking information: name, contact details, number of guests and arrival details
• Stay-related information: special requests, service needs and communication exchanges
• Technical data: information related to access to our digital guides or booking platforms

2. Purpose of Data Use

Your information is used exclusively to:

• Manage your reservation and organize your check-in
• Provide access instructions and relevant arrival information
• Communicate before, during and after your stay
• Enhance and improve the Nomad Living guest experience

3. Confidentiality & Security

• Your data is never sold or used for external commercial purposes
• We only share information with essential partners, such as booking platforms
• All data is handled confidentially and protected from unauthorized access

4. Limited Data Sharing

We may share certain information only in the following cases:

• With the platform used for your booking, such as Airbnb or Booking.com
• To comply with legal obligations or safety requirements
• With technical service providers strictly necessary for platform functionality

5. Cookies, Analytics & Advertising

Essential storage is used only where needed for site functionality and your privacy preferences. Optional analytics and advertising storage is disabled by default until you make a choice in the cookie preferences panel.

If you consent, Google Analytics helps us understand visits and booking-path performance, while Microsoft Clarity helps us identify usability issues. Advertising storage is enabled only when you explicitly accept all optional cookies.

You can change or withdraw your choice at any time using the Cookie settings button. The Smoobu booking engine is provided by a separate service and may apply its own privacy and storage practices during the reservation process.

6. Data Retention

Your information is stored only for the time required to manage your stay and in accordance with applicable legal requirements.

7. Your Rights

You may, at any time:

• Request access to the data we hold about you
• Request correction or update of your personal information
• Request deletion of your data whenever legally possible

To exercise these rights, simply contact us using the details provided in your booking or via our contact page.

8. Acceptance of the Policy

By confirming your reservation, you acknowledge and accept the use of your data as described in this policy.