Changing property manager in Marrakech: planning the handover

Describe what needs to improve

Identify the issues: unclear expenses, irregular communication, property care or commercial management. Collect dated examples rather than a general verdict. The new scope can then address specific needs.

Review your existing agreement to identify the handover arrangements and questions to clarify with the parties involved. This guide covers practical organisation; it does not determine your contractual rights or notice periods.

Prepare a handover file

List the information needed to operate the apartment. For digital tools, establish who owns each account and what authorised access is available; do not assume a listing, its reviews or its bookings can be transferred.

• Confirmed bookings, dates and commitments already made to guests.
• Calendar, personal stays and unavailable dates.
• Inventory, condition photographs, keys and access instructions.
• Service provider contacts and outstanding maintenance.
• Statements and expenses still to reconcile, with supporting records.

Assign one responsible contact for each stay

For every upcoming booking, record who answers the guest, prepares arrival, organises cleaning and handles incidents. Agree on a handover date understood by both teams.

Check calendars together before changing distribution. Two people should not be changing availability independently during a transition. Do not delete a listing or booking just to speed up the handover.

Check the first stay after handover

Before the first arrival, verify access, linen, advertised amenities and guest instructions. After departure, review the turnover, any incidents and the reporting information.

At Nomad Living, the initial conversation establishes the property, your organisation and the scope you want. Handover arrangements are defined before any commitment and depend on the information and access actually available.